Privacy Policy

Last updated: 01.09.2026

1. Who is responsible

Asociación para la Conservación de la Reserva Comunitaria Indígena Bio-Itzá, through the Bio Itzá Spanish School, is responsible for the use of information described in this policy for the School’s purposes.

• Address: San José, Petén, Guatemala.

• Privacy contact: info@bio-itza.com

Where the website operates within infrastructure or a domain administered by Asociación de Comunidades Forestales de Petén (ACOFOP), that organization may act as a technical operator and, depending on the decisions it makes about domain-level tools and cookies, assume the corresponding responsibilities. The actual service providers appear in the dynamic cookie list.

2. Information we collect

We collect and process personal information in the following instances:

1. Information you voluntarily submit: Data provided when completing enquiry, registration, or booking forms (such as your name, email address, phone/WhatsApp contact information, language preferences, and enrollment details for the Spanish School).

2. Technical and browsing data (Cookies): Depending on the categories you allow, we may process online identifiers, IP address, device and browser type, language, pages visited, date and time, referring website, and your privacy choice.

Note: This Privacy Policy does not replace the Cookie Policy.

3. How we use the information

We use your information for the following purposes:

• Process and respond to your enquiries, registration requests, and course bookings for the Bio-Itzá Spanish School.

• Keep the website secure, operational, and tailored to your preferences.

• Send administrative or operational updates regarding your requests.

• Understand page performance and usefulness statistically when you accept analytics.

• Display requested external content (such as embedded YouTube videos or interactive features) when authorized.

• Comply with legal obligations applicable under Guatemalan law.

4. Third parties and international processing

External services you authorize (such as WhatsApp for chat support, Google Fonts, or YouTube) may receive technical data directly from your device and process it in other countries. Bio-Itzá seeks to select providers with appropriate privacy and security measures.

Bio Itzá does not sell personal information or share it for cross-context behavioral advertising. Where applicable and technically compatible, the website will respect privacy preference signals such as Global Privacy Control (GPC).

5. Duration

Information provided in forms is retained for as long as necessary to fulfill the purpose of your request, deliver the service, or meet statutory obligations. The retention period for specific cookies is listed in the dynamic table within the Cookie Policy.

6. Your rights

Depending on the law that applies, you may request access, correction, deletion, restriction, or objection regarding your personal data. You may also withdraw consent at any time and lodge a complaint with the relevant data protection authority.

To exercise your rights, contact info@bio-itza.com.

7. Changes and contact

We will update this policy when purposes, services, providers, or legal obligations change. The active date will always appear at the top of the policy. For questions regarding privacy, email info@bio-itza.com.